How does it work?
What is Click4Advisor?
Click4Advisor is the system that powers SJLightworkers. It enables our registered users to receive paid advice from expert psychics over the phone in a private and secure manner. You can register with SJPsychics and get five free minutes here.
Is my personal information protected?
Yes. Click4Advisor will not reveal your name, telephone number, email address, and billing information to anyone, including our psychics. The only information displayed to our psychic advisors is your User Name, and the only way they can contact you is through our Click4Advisor Message Center or just contact us here
How much does it cost?
SJ psychics set their own prices per minute for all psychic readings, so it varies. Psychics prices are displayed in the pop up window.
How do I place a call to a one of your psychics?
There are two ways a call can be placed to a psychic. The first is by placing a call online by clicking on the Call button located on the psychic’s listing page. In the Pop-Up window, type in your Username, password, and phone number, then click on the Call on Phone button. A call will be placed to you, which will connect you to the psychic after the Click4Advisor voice prompt. The second is by calling the psychic through the Dial-In service.
Can I call one of your psychics if I live outside the US or Canada?
Most of our psychics take calls from a number of countries. If one of our psychics has allowed callers from your country to call him or her, then you will find your country listed in the Pop-Up window that appears when you click Call Now! If you do not see your country listed but are interested in talking to that psychic, we suggest you send him or her an email through his or her profile page see if they will enable your country.
How do I know the psychic I’m calling is an expert?
Every psychic who works on our site has been screened for both accuracy and professionalism, so you can feel confident that the psychic you’re speaking with is an expert in his or her field. If you are interested in any particular psychics based on their photos or brief descriptions, you should read their biographies to get a better idea about their specializations, styles, and personalities. You can also read what some of our callers had to say after their readings in the feedback featured on each biography page. All of these factors may make one psychic a better match for you than another.
What happens if I call a Psychic who is supposed to be ‘Available’, but I get an answering machine or otherwise cannot reach her/him? Am I charged?
In order to prevent accidental charges due to Advisors’ inaccessibility specifically during times of advertised availability, Click4Advisor utilizes a 30-Second Buffer Zone. The Buffer Zone allows you to be connected to an Advisor’s phone line for up to 30 seconds without being charged. This covers the unlikely case when you may not be connected directly to an Advisor for any reason and so opt to discontinue the call. In this case, as long as you hang up within 30 seconds, you will not be charged for the unsuccessful call.
What is “Arrange Call” and how does it work?
When the psychic you are trying to reach is already with another caller or unavailable, you can submit a callback request and get connected the moment the psychic becomes available again. (You can indicate how long you are willing to wait for a return call.) This saves you the hassle of having to continuously check to see if the psychic is free. There are two ways you can submit a callback request. The first is by clicking “Arrange Call” next to the psychic’s listing or on their bio page, filling out the request form, and submitting it. The second is by calling the Dial-In service and following the voice prompts.
How can I email an Advisor?
Please visit the page of any advisor and click “Send an Email.”
How do I leave feedback for a psychic ?
The email an Advisor? Therere are two ways to give feedback regarding your call experience with a psychic. The first is to simply click on the Feedback link at the bottom of your psychic’s bio page (found by clicking his or her listing). The second is by logging in to your account, going to your Usage Transaction section, and finding the particular Advisor and Call you want to provide feedback on. On the far right of the display, there is a ‘Feedback’ column. If you have not provided feedback yet for your chosen transaction, then the entry will read ‘waiting’. Click on ‘waiting’ and then enter your feedback. When you have completed your feedback, the entry in the Feedback column of the display will read ‘submitted’. Registered users can only submit feedback with respect to calls that have resulted in a valid transaction. The feedback should be provided within 60 days of the transaction. Any feedback from calls that fall in to the 30 Second Buffer Zone will not be recorded. We review all feedback to make sure our psychics are continuing to offer the best of their abilities. The most informative feedback will be listed on this page to help others make their choice.
How do I add more money to my account?
Just login to your User Web Interface or call 1-888-626-7386 to make a deposit to your account. You also have the option to add money during a call with your psychic. When there is one minute remaining, a voice prompt will ask you to press 1 to add more money to continue the call. Minutes will not be charged for the time spent adding money during the call.
What is the Click4Advisor 1-800 Dial-In service?
The Dial-In service number is 1-888-626-7386. Click4Advisor Dial-In service allows registered users to access the Click4Advisor system even when you are not in front of a computer. As a registered user, you can Check your Account Balance, Make a Deposit and Connect to Your psychic through the Dial-In service.
How do I use the Click4Advisor 1-800 Dial-In service?
To use the system, you need to have your unique Dial-In ID and PIN. To access your Dial-In ID and PIN, in the Member Web Interface, User Profile section, click on the Update Dial-In Pin link. There, you will see your unique Dial-In ID and you will be prompted to create your own personal Dial-In PIN. Once you have these numbers, you can begin using the Click4Advisor Dial-In service by calling 1-888-626-7386.
How do I call psychic Advisors through the 1-800 Dial-In service?
To call a psychic through the Dial-In service, you need to know your own Dial-ID and PIN, as well as the Dial-In ID of the psychic you wish to call. Your psychic’s Advisor Dial-In ID’s are visible in the psychic’s Click4Advisor phone link popup window. After calling 1-888-626-7386, you will be prompted to enter your Dial-In ID and PIN. You are then given a menu of action choices. After choosing a psychic, you will be prompted to enter his or her Advisor ID.
Does it cost extra to use the Dial-In service?
No. There is no extra cost for using the Dial-In service, and every activity that is initiated through the Dial-In service is completely integrated with the Click4Advisor Internet system.
How can I view my history of deposits and call activity?
You will need to log into your User account to view both the history of your deposits and call activities. For deposits made, go into Deposit Summary under your Deposit Transactions section. You will be able to select a date to view when deposits were made into your account and for what amount. For history of call activities, go into your Usage Transaction section to see a complete listing of details for each transaction made. The details will list the time and date the call was made, the name of the psychic advisor you called, the minutes spent talking, and the amount debited from your account balance.
How do I resolve a disputed call?
You must send a message from your Web Interface to the Advisor within 48 hours of the call. Also, you should send a similar message to ‘Admin’ recipient so that we can put a hold on the transaction till the dispute is resolved. Charges shall be calculated solely based on records maintained by SPG Solutions. SPG Solutions reserves the right to credit your account, in full or part, for the disputed transaction in question. Credit will be issued to your account for use toward subsequent calls. Reimbursement limit is two (2) transactions per month with a maximum of $10 per transact
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